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Debug-Client-Fenster - Versionsgeschichte
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Ikbot am 29. Juli 2021 um 13:02 Uhr
2021-07-29T13:02:29Z
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Ikbot am 29. Juli 2021 um 13:00 Uhr
2021-07-29T13:00:54Z
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2021-07-29T12:58:36Z
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Ikbot am 29. Juli 2021 um 12:56 Uhr
2021-07-29T12:56:58Z
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2021-07-29T12:55:45Z
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<p><b>Neue Seite</b></p><div><span data-link_translate_fr_title="Debug Client Windows" data-link_translate_fr_url="Debug Client Windows"></span>[[:fr:Debug Client Windows]][[fr:Debug Client Windows]]<br />
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<span data-link_translate_nl_title="Debug client Windows" data-link_translate_nl_url="Debug client Windows"></span>[[:nl:Debug client Windows]][[nl:Debug client Windows]]<br />
<span data-link_translate_it_title="Debug Client Windows" data-link_translate_it_url="Debug Client Windows"></span>[[:it:Debug Client Windows]][[it:Debug Client Windows]]<br />
<span data-link_translate_pt_title="Depurar janelas de clientes" data-link_translate_pt_url="Depurar janelas de clientes"></span>[[:pt:Depurar janelas de clientes]][[pt:Depurar janelas de clientes]]<br />
<span data-link_translate_es_title="Depuración del cliente Windows" data-link_translate_es_url="Depuración del cliente Windows"></span>[[:es:Depuración del cliente Windows]][[es:Depuración del cliente Windows]]<br />
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==Einführung== <!--T:1--><br />
Einige dieser Tests erfordern die Verwendung von " '''cmd.exe''' ", einem '''Befehlsinterpreter, der unter Windows''' unabhängig von der von Ihnen verwendeten Version vorhanden ist.<br />
Lassen Sie sich nicht von seinem Design abschrecken, seine Verwendung ist einfach und ermöglicht es Ihnen, viele nützliche Informationen bei der Fehlersuche für unsere Dienste zu erhalten.<br/><br />
<br/>'''Um uns Feedback zu geben, bitten wir Sie, den von den Befehlen zurückgegebenen Inhalt oder einen Screenshot zu kopieren.'''<br />
<br />
So starten Sie cmd.exe : '''Windows-Symbol + R''' dann geben Sie " '''cmd.exe''' " ein<br/><br />
<br/><br />
[[File:comment-run-cmd.png | 450px]]<br />
<br/><br/><br />
Das Erscheinungsbild von cmd.exe ist wie folgt<br/><br />
<br/><br />
[[File:Example-cmd-vide.png | 680px ]]<br />
<br/><br />
<br />
<br />
==Kurs== <!--T:2--><br />
<br />
== Abrufen von Systeminformationen : ==<br />
<br />
Geben Sie dazu in '''cmd.exe den Befehl " '''systeminfo''' " ein.'''<br/><br />
<br/><br />
[[File:systeminfo-result.png |720px ]]<br />
<br />
== Ping-Test ==<br />
<br />
''' Ping''' ist der Name eines Computerbefehls, der verwendet wird, um '''die Erreichbarkeit eines anderen Rechners über ein IP-Netzwerk zu testen'''.<br />
Geben Sie dazu in '''cmd.exe''' den Befehl " '''ping''' " ein, gefolgt von der Domain (domain.fr) oder IP (8.8.8.8), die Sie verwenden.<br/><br />
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[[File:exemple-test-ping-ikoula.png | 680px ]]<br />
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== Test tracert ==<br />
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''' ''' Mit Tracert können Sie den Weg eines Datenpakets''' (IP-Paket) vom lokalen Rechner zu einem anderen Rechner''' verfolgen, der mit dem IP-Netzwerk verbunden ist. <br />
<br />
Geben Sie dazu in '''cmd.exe''' den Befehl " '''tracert''' " ein, gefolgt von der Domain (domain.fr) oder IP (8.8.8.8), die Sie interessiert.<br/><br />
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[[File:tracert-exemple.png | 680px ]]<br />
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== MTR-Test ==<br />
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Netzwerktest, der '''die Funktionen der Dienstprogramme tracert und ping kombiniert'''.<br />
Um einen MTR-Test durchzuführen, müssen Sie '''WinMTR''' herunterladen. Im Anhang finden Sie den Download-Link (keine Installation erforderlich): http://winmtr.net/download-winmtr/<br />
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Der Gebrauch ist einfach, Sie müssen nur '''in das Host-Feld die IP oder die Domäne''' eingeben, die das Objekt des Tests ist, und '''auf " Start "''' drücken, nachdem Sie es ein paar Minuten (2 Minuten mindestens) laufen lassen haben, stoppen Sie bitte den Test und klicken Sie auf " Text in die Zwischenablage kopieren " dann " einfügen " uns das Ergebnis in Ihrer Mail der Rückkehr<br/><br />
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[[File:winmtr-exemple.png | 680px ]]<br />
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== Kennen Sie Ihre öffentliche IP ==<br />
Um Ihre '''öffentliche IP''' (WAN IP / Routable IP im Internet) herauszufinden, gehen Sie zu " '''my-ip.com''' " und '''geben Sie die Informationen in das rote Feld''' ein.<br/><br />
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[[File:mon-ip-com-capture.png | 680px ]]<br />
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==Schlussfolgerung== <!--T:3--><br />
Die oben vorgestellten Fehlerbehebungen liefern viele Informationen über Ihre Arbeitsumgebung, die es dem technischen Support ermöglichen, Ihre Anfragen schneller zu identifizieren und zu lösen.<br />
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